- Amazon confronted an outage affecting tens of 1000’s of consumers globally on Thursday afternoon.
- Downdetector stories surged complaints of Amazon points, peaking at 20,000 by 3:49 p.m. ET.
- Amazon’s outage concerned checkout and pricing errors, unrelated to AWS points from October 2025.
Amazon seems to be experiencing an outage, and tens of 1000’s of consumers say they’re having bother accessing Amazon’s providers.
In keeping with outage tracker Downdetector, stories of points surged Thursday afternoon, reaching about 20,000 by 3:49 p.m. ET on March 5. Complaints first spiked round 2:30 p.m., when roughly 18,000 customers reported issues. The quantity briefly dipped to round 16,000 earlier than climbing once more.
Customers on Downdetector stated the issues ranged from checkout and cost failures to incorrect or fluctuating costs showing on product listings.
“We’re sorry that some prospects could also be experiencing points whereas purchasing,” Amazon stated in an announcement to Enterprise Insider. “We admire prospects’ endurance as we work to resolve the difficulty.”
The outage doesn’t seem like associated to Amazon Web Services. When AWS skilled an outage in October 2025, it knocked out a slew of different apps that depend on the cloud service, together with Wordle, Slack, Snapchat, and Reddit.
That outage was attributed to a DNS error in Amazon’s Virginia knowledge middle.
